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TripUtility

Privacy Policy

Last updated: 30 October 2026

This policy explains what personal information TripUtility ("we", "us") collects when you use triputility.com, why, who we share it with, how long we keep it, and the choices and rights you have. It applies to visitors worldwide, including the European Economic Area (EEA), the United Kingdom, Switzerland and the United States.

Summary

Who is responsible

The data controller is the operator of TripUtility. For any privacy question or request, email info@triputility.com.

Information we collect

Without an account

If you create an account

If you contact us

The contact form opens an email in your own email app. We receive only what you send, and use it to reply.

We don't use your device's location, and we don't collect payment details or special categories of data (such as health or religious beliefs).

How we use information and our legal bases

Under the GDPR and UK GDPR we must have a legal basis for each use:

We don't make decisions about you based solely on automated processing.

Cookies and similar technologies

We use only what the site needs to work: a sign-in cookie when you sign in, and browser storage for your settings. There are no advertising or tracking cookies. Details are in the Cookie Policy.

Advertising

We don't show ads at the moment. If we start, we will update this policy and the Cookie Policy first and, in the EEA, the UK and Switzerland, ask for your consent before any personalized ads.

Who we share information with

We don't sell personal information, and we don't share it for cross-context behavioral advertising. We share it only with service providers that process it on our behalf, under contract:

We may also disclose information if required by law, to protect the rights and safety of our users or the public, or as part of a transfer of the site to a new operator, who would be bound by this policy.

International transfers

Our servers are in the United States, so information about visitors from the EEA, the UK and Switzerland is transferred to and processed in the US, and providers may process it in other countries where they operate. We protect these transfers with the safeguards the GDPR and UK GDPR recognise: the European Commission's Standard Contractual Clauses (with the UK Addendum) in our providers' data processing terms, and, where a provider is certified, the EU–US Data Privacy Framework and its UK and Swiss extensions. You can ask us for details of these safeguards using the address above.

How long we keep information

How we protect information

All traffic is encrypted (HTTPS), including the connection to our database. Passwords are hashed with Argon2id; sign-in sessions and email links are random codes stored only as keyed hashes; links expire and work once. The website uses a database login that can't change the database structure or erase the security log. No method is perfectly secure, but we work to protect your information and will notify you and the authorities of a breach where the law requires.

Your rights

Everyone

You can download your data and delete your account yourself on the account page. For anything else, email info@triputility.com. We may need to confirm it's really you, and we respond within one month (we may extend this where the law allows, and will tell you why).

EEA, UK and Switzerland

You have the right to access, correct, delete or export your information, to restrict or object to processing based on legitimate interests, and to withdraw consent at any time (without affecting earlier processing). You can also complain to your data protection authority: in the UK the Information Commissioner's Office; in the EEA, your national authority. We'd appreciate the chance to help first.

United States

Depending on your state (for example California, Colorado, Connecticut, Virginia or Texas), you may have the right to know what personal information we collect and how we use it, to access, correct and delete it, and to opt out of its sale or sharing for targeted advertising. We don't sell or share personal information in those ways, and we honor Global Privacy Control browser signals as an opt-out. We won't treat you differently for exercising your rights, and you may use an authorized agent. If we deny a request, you can appeal by replying to our answer.

Children

The site isn't directed at children. We don't knowingly collect personal information from, or create accounts for, anyone under 16. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

When we change this policy, we update the date at the top. If a change is significant, we will also tell account holders by email before it takes effect.

Contact

the operator of TripUtility. Email: info@triputility.com.